Strategic Thinking & Strategic Action

Fostering strategic thinking and strategic action by organizational leaders since 2007.

Coaching and change
Coaching Lee Crumbaugh Coaching Lee Crumbaugh

Coaching and change

My fellow coaches and I use the Pygmalion Effect, not as a trick but as a valuable tool, by seeing the best in and expecting the best from our clients, building them up so they can excel at whatever they want and need to be good at and at progressing toward their loftier goals.

Simply, by expecting the best behaviors, we are more likely to see the best outcomes. Rise and shine!

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Business model question: Produce or provide?
Strategic thinking Lee Crumbaugh Strategic thinking Lee Crumbaugh

Business model question: Produce or provide?

When designing (or redesigning) how the organization works, consider the question of production versus provision. The organization’s underlying business model is designed to deliver products or services to customers, to create and capture value. But there is no reason that the starting assumption should be that the organization is the entity that creates the services that it delivers.

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